SMS Consent & Compliance

KiteCX provides optional two-way SMS messaging for customer-initiated technical support. SMS messages are used strictly for support purposes. No marketing or promotional messages are sent.

Consent

By submitting your phone number through a KiteCX support form or by texting our published support number, you consent to receive SMS messages related to your support request. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out or HELP for help. Consent is not required as a condition of purchase.

Opt-Out & Help

  • STOPText STOP at any time to opt out of SMS messages. You will receive a confirmation and no further messages will be sent.
  • HELPText HELP for assistance or contact us at support@kitecx.io.

Support Numbers

KiteCX operates the following toll-free SMS support numbers:

By texting any of these numbers, you consent to receive SMS messages from KiteCX related to your support request. Standard message and data rates may apply.

Who We Are

KiteCX is a customer support platform. SMS messages are used exclusively for customer support — we do not send marketing, promotional, or advertising messages. Each message identifies the business you contacted and is powered by KiteCX.

Sample Messages

Below are examples of SMS messages you may receive when using KiteCX-powered support:

Opt-In Confirmation

"KiteCX Support: Thanks for reaching out! You're now opted in to receive SMS messages to help resolve your support request. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help."

Example Support Message

"KiteCX Support: Hi! To help with your request, what device are you using? (e.g., Dell laptop, iPhone 13) Reply STOP to opt out."

Message Frequency & Rates

  • Message frequency varies based on your support interaction.
  • Message and data rates may apply. Contact your carrier for details.

Privacy & Terms

Contact Us

If you have questions about our SMS messaging practices, contact us at support@kitecx.io.

Last updated: March 7, 2026